After you place an order, it will be fulfilled within 1-3 days. You will receive an email with a USPS tracking number as soon as your order ships. You can also log in to your account on our website and track your order. All emails will be sent from orders@dermtodoor.com. 

As long as your order has not been shipped yet, you can email us at orders@dermtodoor.com with your order number and we would be happy to help you.

We want your skin to love our products, so if you’re unhappy we will give you a 100% refund if you contact us within 14 days of delivery. No questions asked. Please request returns through our Return Center or email us at orders@dermtodoor.com with your order number.