Please allow 1-3 days for us to fulfill your order. If you feel you may have entered your email incorrectly at checkout and are not receiving our emails, please confirm your email by contacting us at email@example.com and include your order number.
If shipping is taking longer than our estimated shipping times, please check with your local post office to see if it has been delivered there. If your local post office doesn't have it, please email us at firstname.lastname@example.org with your order # and we will help you locate your package!
Please check the usual spots you receive mail as well as any side doors. Allow one more day to see if it is delivered (sometimes tracking can say "delivered" when the item is scanned at your local post office when it will in fact be delivered the next day.) If no luck, please check with your local post office to see if it's waiting to be picked up. You can also email us at email@example.com with your order # and we will be happy to help locate your package!