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FREE shipping on orders over $50 • Authorized Retailer
FREE shipping on orders over $50

General FAQ

General FAQ


Our Return Policy

How to Return or Exchange a Product

Ineligible Products for Returns

Product Warranty



Shipping within the United States

International Shipping

Multiple Shipping Addresses

Fulfillment & Delivery Times

Lost, Stolen or Damaged Products

Undeliverable or Change of Address

Can I change or cancel my order?

Can I change my shipping information?

Expedited Shipping Times

About My Subscriptions

Benefits of Derm to Door subscription

Free Shipping!

How Subscriptions Work

Changing My Subscription


What is an FSA?

What Items Are Eligible?

Deadlines and Rollovers

How Do I Get Reimbursed?

Do you accept FSA or HSA Cards?